Results backed by decades of Experience

Rethink Solutions is a relatively new venture, established by senior industry veteran, David Murfet. With over 25 years of experience in Strategy, Operations, Project Delivery, Marketing, and Sales, David brings a wealth of knowledge and a track record of successful project outcomes to Rethink Solutions.

 After a successful career leading large-scale transformations across various industries, David recognised the need for a consulting and product solutions that offers not just advice, but actionable strategies and solutions tailored to the specific needs of select clients. Particularly those wanting better customer outcomes.

The company was born out of a desire to help organisations navigate complex challenges and achieve better customer outcomes through better operational performance.

The outcomes that David has been able to achieve includes improving productivity by 23% while maintaining top-tier service outcomes, implementing a digital transformation program that reduced technology delivery cycles from six months to six weeks, and leading customer-centric change programs that increased Net Promoter Scores (NPS) while halving service level times.